Stendhal:GuideForAdmin: Difference between revisions
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== Answering /support==
It is essential to always use '''/supportanswer''' in response to a /support query.
* /supportanswer is logged to IRC and player history, the /msg is not
* Other admin need to see if an issue is resolved
* Players start to use /msg instead of /support if you set this bad example - and then you have trouble later with being bothered by /msg
Do make use of the standard $ supportanswer responses, a list of which can be obtained with ''/gmhelp support''.
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