Support:Results of Support Meeting 2009-11-08: Difference between revisions
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imported>Hendrik Brummermann No edit summary |
imported>Hendrik Brummermann No edit summary |
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* Problems:
** /support in jail is limited to one message per minute, so talking with a jailed person does not really work using support.
== Personal Fights between Players ==
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* sometimes it works to tell both players that they have to stay away from each other (we don't want a technical solution because that can easily be abused)
=== Signs ===
* Signs warning about thefts and things like that are okay.
* Insults, racism, and things like that are not accepted.
* http://www.google.com/translate can help with foreign languages
=== Bad Words and Insults in Chat ===
* Bad words can have a perfect valid meaning depending on context:
* The more we punish, the more players will complain
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** punishing might only makes things worse, giving them attention, wasting time of admins
** players might leave the game because they are insulted
== Handling of Annoying Support Requests ==
* Please repeat the same answers or say "I am sorry, we cannot help you." instead of "abuse of support will be punished"
* DoS (Denial Of Service) and Spamming are obviously bad things we can react up on without claiming "abuse of support".
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