Stendhal FAQ: Difference between revisions

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imported>Hendrik Brummermann
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== Technical troubleshooting ==
== Technical troubleshooting ==
; I don't see anything when I login/ it is a black screen.
: As a first check please ensure you are using '''Sun''' Java and version 1.5 or above, not any other java like OpenJDK ( this has been reported to the IcedTea project as a [http://icedtea.classpath.org/bugzilla/show_bug.cgi?id=362 bug]). It is explained below how to check what java version is installed.
; My client crashed, what happened?
; My client crashed, what happened?
: We need the error logs to know this. You could have found a bug. If you run from command line then the errors will be in the output of the program. If not then you need to look for your error log file:
: We need the error logs to know this. You could have found a bug. If you run from command line then the errors will be in the output of the program. If not then you need to look for your error log file:
:* Windows systems, at C:\Documents and Settings\{your username}\stendhal\log\stendhal.txt
:* Windows systems, at C:\Documents and Settings\{your username}\stendhal\log\stendhal.txt
:* GNU/Linux systems, at ~/stendhal/log/stendhal.txt
:* GNU/Linux systems, at ~/stendhal/log/stendhal.txt
:It could be a very long file. What we need to know is where any word 'ERROR' occurs and lines starting with 'at', so use a text editor to search for this. Check the timestamp to ensure you're looking at the correct event. If it's lengthy then paste it to something like http://pastebin.ca so you can tell us the error in a concise way.
:* Mac systems, ''tba''
:It could be a very long file. What we need to know is where any word 'ERROR' occurs, so use a text editor to search for this. Check the timestamp to ensure you're looking at the correct event. If it's lengthy then paste it to something like http://pastebin.ca so you can tell us the error in a concise way.
:If you don't see the 'log' directory at all please create it. Then stendhal will make the log file next time you log in.
:If you don't see the 'log' directory at all please create it. Then stendhal will make the log file next time you log in.
:We will also need to know:
:We will also need to know: