Stendhal:GuideForAdmin: Difference between revisions
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In rare cases, direct intervention from admin is needed (todo: link to Support: section)
A big difference between an admin and a helper is that an admin can be expected to do detailed investigations when problems arise, they have access to some admin commands which are rarely needed, and admins are expected to use the /support channel for all communications with players regarding problems as this is logged.
== Answering /support==
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