Stendhal FAQ: Difference between revisions

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Passwords: forgotten password
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== Passwords ==
== Passwords ==
; How do I change my password?
: You can change it by logging in at http://stendhal.game-host.org - see [[HowToChangeAccountPassword | How to pick a new secure password and get it changed]] for more details.
; Help, I forgot my password!
: Please create a new account (with a good password) and contact ''/support'' requesting a password reset for your original account, providing the original account name. An admin will try to contact you on the email address you specified when creating the original account.
: If you can prove your identity this way, a server admin will copy the encrypted password from your new account to the old one. Please be patient as this requires a high level admin to deal with the issue.
; My friends know my password and my stuff has gone missing, please get it back.
; My friends know my password and my stuff has gone missing, please get it back.
: The log in message warns you of the importance of password security. It's your responsibility to keep your password secret even from friends. Your stuff will not be retrieved.
: The log in message warns you of the importance of password security. It's your responsibility to keep your password secret even from friends. Your stuff will not be retrieved.
; My friends guessed my password because it was easy to guess, and my stuff has gone missing, get it back.
; My friends guessed my password because it was easy to guess, and my stuff has gone missing, get it back.
: See above and pick a more secure password next time.
: See above and pick a more secure password next time.
; How do I change my password?
: You can change it by logging in at http://stendhal.game-host.org - see [[HowToChangeAccountPassword | How to pick a new secure password and get it changed]] for more details.
; Player AAA wants to know my password, he says he is an admin. Should I tell him?
; Player AAA wants to know my password, he says he is an admin. Should I tell him?
: Never tell your password to anyone (that includes admin!). It's most likely this person is impersonating an admin (though you can check, as explained above.) Report this person to <code>/support</code> please. And remember not to tell your password to anyone!
: Never tell your password to anyone (that includes admin!). It's most likely this person is impersonating an admin (though you can check, as explained above.) Report this person to <code>/support</code> please. And remember not to tell your password to anyone!