Stendhal:GuideForAdmin: Difference between revisions
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imported>Kymara |
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== Admin role ==
If you just want to help players, for example those who:
; need information and don't know where to look
:point them to the correct source, this may be the wiki, website, or an NPC
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; don't know the rules yet (e.g. think PVP is against the rules)
:educate on rules, point to source of information
then this can be achieved by taking the [[Stendhal Helper Role]].
Admins and helpers also help players who:
; have a technical problem
:a client glitch may be temporary: suggest they try relogging
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: See [[FAQ#Passwords]], or below.
In rare cases, direct intervention from admin is needed (todo: link to Support: section)
A big difference between an admin and a helper is that an admin can be expected to do detailed investigations when problems arise.
== Answering /support==
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