Stendhal FAQ: Difference between revisions

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imported>Hendrik Brummermann
imported>Hendrik Brummermann
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; Why do investigations take so long?
; Why do investigations take so long?
: Our logging is pretty good in the sense that all information needed to automatically detect, and manually analyse bugs and abuse is there. But it is a lot of work to write the correct, very complex database queries to extract the relevant information. Often many queries need to be written to analyse a single incident.
: Our logging is pretty good in the sense that all information needed to automatically detect, and manually analyse bugs and abuse is there. But it is a lot of work to write the correct, very complex database queries to extract the relevant information. Often many queries need to be written to analyse a single incident.
; What can I do if I feel I have been untreated fairly?
; What can I do if I feel I have been treated unfairly?
: An independent person or people (other than the admins already involved) can review account ban cases. Please ask support for details.
: An independent person or people (other than the admins already involved) can review account ban cases. Please ask support for details.
; Why does a GM review response take so long?
; Why does a GM review response take so long?