Stendhal:GuideForAdmin: Difference between revisions
Content deleted Content added
imported>Vasconcelos |
imported>Hendrik Brummermann No edit summary |
||
| (88 intermediate revisions by 3 users not shown) | |||
Line 1:
{{Navigation for Stendhal Top|GMs}}
{{Navigation for Stendhal GMs}}
Being an admin on a server with many users is not easy, so firstly, thank you. Thank you very much.
This guide is aimed to be helpful to admins on the main game server,
Commonly used commands are summarised, with examples given, at [[Stendhal:Administration]].
== Admin role ==
If you just want to help players, for example those who:
; need information and don't know where to look
:point them to the correct source, this may be the wiki, website, or an NPC
Line 15 ⟶ 19:
; don't know the rules yet (e.g. think PVP is against the rules)
:educate on rules, point to source of information
then this can be achieved by taking the [[Stendhal Helper Role]].
Admins and helpers also help players who:
; have a technical problem
:a client glitch may be temporary: suggest they try relogging
Line 20 ⟶ 29:
:otherwise advise them to lodge a support request, or wait for an answer which may come later
; have lost their password
: See [[Stendhal FAQ#Passwords]], or below.
A big difference between an admin and a helper is that an admin can be expected to do detailed investigations when problems arise, they have access to some admin commands which are rarely needed, and admins are expected to use the /support channel for all communications with players regarding problems as this is logged.
▲In rare cases, direct intervention is needed (todo: link to Support: section)
== Answering /support==
Line 55 ⟶ 66:
:<code>Hi, someone requested a password reset for the stendhal account XXX. This is the email address registered for that account.</code>
:<code>Please do the following things:</code>
:<code>1.
:<code>2. Tell support this message :</code>
:<code>/support Hi
:<code>3. Wait. A server admin will be asked by someone from support to
:<code>Thanks</code>
:<code>adminname</code>
Line 82 ⟶ 93:
Situation 1: Player x rented a sign with: "Admins please help, player y stole my items!"
:*"Hi all! In response to a sign from a player asking admins to do something about thieves: Sorry to read about stealing, but this is an issue admins don't intervene in. For trading please use
Situation 2: Player x rented a sign which is including insults in relation to player y like "player y is stupid and dumb!"
Line 99 ⟶ 110:
== Teleport use ==
Most problems are possible to answer using /support and this is logged, so teleport is rarely needed.
Please only teleport to a player if you need to
In some cases, it is better to observe the situation without interacting.
For non player admins who need to go fast to bank, or DM, first teleportto Skye then walk through one of her clever portals.
== Your conduct ==
As an admin it is important to set a good example to other players. This certainly means you should not be breaking any rules yourself. It is strongly preferable that you do not attack and certainly do not kill other players. If you have clone accounts which most people know belong to you, you should apply the same rules of conduct to them as you do yourself - players do not differentiate between the play-only and the admin characters. Of course, you would not have been chosen to have adminlevel if you weren't already a nice person who behaved well, but it is worth
== Raids ==
It can be helpful to keep the [http://stendhalgame.org/creature/ creature page] open.
For players up to level 300, you should only summon creatures up to half the player level on top of a full health player. If summoning a Plague or using a script make this 1/3 or less.
Players above level 300 should cope with any level of creature or know what to do if not.
Please *destroy creatures have been summoned in error and are killing a low level.
You can on occasion summon a small number potions or a soup if you see that a player is defending against something too big for it but trying hard, do not do this too much please.
===Raid scripts===
Find out what is available with /script -list *Raid.class
Find out what players each raid is safe for with /script NameRaid.class any parameter
== See also ==
Line 110 ⟶ 147:
*[[Stendhal:Administration]]
*[[Stendhal:Scripts_For_Admins]]
*[[
<br>
| |||