Stendhal:GuideForAdmin: Difference between revisions

Content deleted Content added
imported>Kymara
imported>Hendrik Brummermann
No edit summary
 
(19 intermediate revisions by 2 users not shown)
Line 29:
:otherwise advise them to lodge a support request, or wait for an answer which may come later
; have lost their password
: See [[Stendhal FAQ#Passwords]], or below.
 
In rare cases, direct intervention from admin is needed (todo: link to Support: section).
 
A big difference between an admin and a helper is that an admin can be expected to do detailed investigations when problems arise, they have access to some admin commands which are rarely needed, and admins are expected to use the /support channel for all communications with players regarding problems as this is logged.
Line 110:
 
== Teleport use ==
Most problems are possible to answer using /support and this is logged, so teleport is rarely needed.
 
Please only teleport to a player if you need to tosee or solve a problem. Please then teleport yourself back to where you were, soin that you do notlocation. loseOtherwise anythingit byis havingtempting to use dealpublic withchat theinstead adminof issue,/support norand couldthen youlogs gainare anything.lost Forand goingother fastadmins todon't bank,have orvisibility. DM, first teleportto Skye then walk through one of her clever portals.
 
In some cases, it is better to observe the situation without interacting.
 
For non player admins who need to go fast to bank, or DM, first teleportto Skye then walk through one of her clever portals.
 
== Your conduct ==
Line 142 ⟶ 147:
*[[Stendhal:Administration]]
*[[Stendhal:Scripts_For_Admins]]
*[[StendhalFAQStendhal FAQ]]
 
<br>